The necessity to manage communications with investors has grown in recent years: Today's "global marketplace" means that enterprises may have investors who are located on different sides of world and electronic communications facilitate more frequent exchanges of information, beyond the periodic investor newsletter or annual report. Investors often initiate conversations by simply "sending an email" and companies must therefore carefully manage what and when they communicate.

The nature of what an investor is varies depending on the enterprise: an investor may simply be a shareholder in the company or, in the case of the fund management industry, a client of the enterprise whose money is being managed by the enterprise. In the case of the latter correct management of investors is essential to ensure retention, provide for possible up-sells (e.g. the launch of new funds) and as a result of the need to comply with industry regulations protecting the investor.

Spyder provides the platform to manage investors, providing:

A central database of current, historical and prospective investors (whether they be individuals or      corporate);

The ability to categorise investors - ensuring clear records of who is currently invested and who is     seeking (or is being sought) to invest;

The ability to profile investors according to their specific interests;

The ability to build distribution lists for communication of reports and announcements;

The maintenance of a library of all published material, including marketing documents, progress     reports, press releases and the like;

Tracking of specifically which investor has received which version of what document through which      medium;

Maintenance of records of all communications with each specific investor, be they by telephone,     electronically or as a result of a meeting;